I would like to comment on how terrible your flight and buyer service was now. Flight 4425 was suppose to leave at five pm from DC and acquire to Atlanta. We didn’t consider off from DC till 6:twenty pm. We were explained to it was going to be a ten moment delay but we in no way boarded the aircraft right until way later. Then the pilot reported there was no hold off Irrespective of becoming delayed forty five minutes after which you can had us sit to the runway for over 35 minutes. I understand you have no control above the turbulence we skilled but we arrived in ATL plus they didn’t Possess a terminal for us to unboard.
When there was a few 50 percent hour to land I observed the flight attendant who saw us be guided to seat there, Mrs Fatima, she remenbered in exactly the same moment and I contact him and she or he recurring that we really should be there. Within this second he explained “remember to, don´t be concerned, I´m not fearful anymore, this means you shouldn´t be nervous any moreâ€.
We want a published verification from American Airlines to system our cruise insurance coverage declare. Stating the situation of delays about the day we traveled to board our ship.
I'm pretty unsatisfied using your client service!!! I think it absolutely was much less expensive for you To achieve this to me than to operate the flight which i was originally on, because the flight was not full.
went into the Dominican Republic on holiday vacation with my wife and son on july31 til aug 7th 2015 had a great time right up until time to go residence, the flight leaving around the aug7th experienced a delay for eight hrs for departing to Miami then suppose to connect and head over to dulles airport.
The crew members were essentially the most non caring I've ever been on the flight with. It reminded me off my days from the lodge business enterprise after we had union and non union groups. I won't ever fly American yet again I I really have to go west I will travel.
I also want to touch upon the wonderful service AA features to the handicapped. I am 84 many years outdated and now require wheelchair assistance to have all over within the airports. I used to be impressed and delighted within the aid I gained, in addition to with the attitudes of the people that assisted me Using the wheelchair aid, in addition to the motorists from the handicap carts in Charlotte airport. They had been all so helpful and really welcoming at the same time.
I've incorporated an article that outlines your firm as being the worst airline from the marketplace which isn't one thing to become pleased with. Based upon my expertise I'll say that i'm in no way planning to go fly with your business yet again, and neither will anybody I realize. I have presently publically announced my frustrations with your airline on the many social networking web pages.
the AA human being for the AA terminal being very snide, when in truth I had completed almost everything in my Management to receive for the airplane in a very well timed fashion.
My husband and i had a flight leaving Richmond Virginia which has a final vacation spot of Seattle Washington. We're aware of flying and experienced flown other airlines before that week about to and from many destinations. We experienced all our details and went to make use of the American Airways kiosk to print our boarding passes. The kiosk didnt question if those who are flying are army staff so we started off over and waited in line to talk to some agent within the counter. At the time we had been up at the counter we explained to a Woman powering the counter that my husband is from the military and we experienced two bags to examine in. Thats once we ended up informed that our luggage where in excess of excess weight and it would be 250$ additional. We requested with the lady to indicate us the place the deal pricing is created. She was unable to deliver that data and went on to tell us we could glance it up ourselves. My partner that is enlisted during the U.S. Coast Guard has not experienced to pay added or any volume for baggage, on orders or private. My partner gave her the 250$ and that's once the consultant we have been speaking with before long grew to become very impolite and threatened to cancel our full flight.
The flight crew automatixallu produced me Look at my bag Although thier have been several open up overhead bins. See connected flight details. It could be wonderful when they crew did bot saw it wasnt thier fault and dont blame them.
Hello American Airways, I don’t Assume it truly is nutritious to carry it in: So I had the worst experience at any time, flying this time in the course of my journey to Big apple on 1169 flight DFW LGA 5/eight/sixteen. First of all, I had seat 22A or one thing, and suddenly I'm despatched right down to The underside on the airplane to seat thirty. I don’t know the number of outings the airplane had accumulated, but I really need to said which i couldn't do anything else but wait for the trip to finish to vomite (the odor was Awful) couldn't eat, or perhaps slumber whatsoever- and I was not the only 1 struggling from that. Additionally, I know that you had new schooling flight attendants on board, but was also the pilot?
I next realized that there was no Responsibility Absolutely free on board. Even with staying instructed from the flight attendant that Obligation Free of charge were discontinued eighteen months before, I understand that we purchased goods last March.
Many of us realized from the passengers which were awaiting our plane to arrive for their return to Miami that as we camped in Miami, they had been returned to resort rooms and delivered with dinner and breakfast at no cost! We hope payment equal in benefit for housing and foods to that you choose to supplied for the passengers that had to stay in Roatan because of the mechanical problems with our flight.