On the returning flight we checked in as well as the employees greeted us and seemed really Skilled. Needless to say until we Visit the counter. The young person was incredibly inexperienced. The agent close to him explained that we set the wrong ticket on amongst our 8 bags. They two gentlemen couldn't operate it out and essentially explained to us every little thing was Okay.
My criticism is, on March 8th. My luggage was delayed from Chicago, my vacation spot was Dane County Airport Madison Wi. When it had arrived, it absolutely was sent. However, the luggage had been wrecked and taped up. I known as inside of a complaint straight away. I had been givin various phone numbers and also the firt just one was simply a recording to leave my phone and a person would get back to me.
Past, let me clarify that in case you inquired about an approaching or current trip, we ask you Speak to our Reservations personnel, who can be obtained 24 several hours daily and can be in a better place to reply questions on your trip. In the U.S., the toll-cost-free amount is
Member. I made available to purchase the seats because I applied nearly all of my miles on this family vacation. I don’t realize anytime I fly American I've problems’s.
Quite disappointed with AA. In the course of my travel to NORFOLK from ALBUQUERQUE this time all-around on Navy Orders – a lot of challenges transpired which i just can’t overlook and surprise why some insurance policies exist since they do. Starting off, my luggage wasn't tagged accurately coming out of Albuquerque and didn't make the transfer relationship in DFW to ORF – 8 hour hold off with bags getting to me, which experienced my uniforms for the next day. Indeed I got my uniform in time, but only permitted for ~four hrs of slumber right before reporting for duty immediately after I drove to airport to get the bag. In addition to my DoD ID is now not with your method to allow for TSA pre-check…either one of these situations usually are not a giant offer and I can easily forget about these things with no need for making a comment…the return vacation back to ABQ is my purpose. On my return vacation, my approach was from NORFOLK to CHARLOTTE to PHOENIX to ALBUQUERQUE. The flight from NORFOLK to CHARLOTTE was delayed a little more than 1 hour causing me to have a few 15 moment window for my relationship flight in CHARLOTTE to PHOENIX. After i observed this restricted window, I attempted to function with The shopper service clerk with the gate in NORFOLK to have anything accomplished (i.e. notify gate in CHARLOTTE that somebody on Armed service ORDERS could be a small late and to hold gate to allow transfer – would've solved precisely what is about to happen)…given that 15 minutes was in a few “thirty moment window†allowance for just about anything for being performed Which I might have time to generate my transfer – she wouldn't or could not do everything for me.
Once we lastly received an electronic mail reaction from American Airlines, the entire reaction time was roughly one hour. Although we waited an hour or so, we did obtain several responses to our First dilemma:
my grand mother have a flight from Ecuador two/eighteen/sixteen (cease in Miami)in route to Big apple,when she was waiting around to obtain her luggage what a surprise she got!!her luggage was broken and somebody inside steal some excellent that was within,also the zipper was violated(damaged)she lost in merchandise that she deliver it to my relatives Along with the cost about $350 when she knowledgeable what occurs in AA counter in JFK NY they offered to changed her brand-new luggage with the utilised and aged 1 that appears like they pick up inside the garbage!!.also they mentioned that to maintenance will take about 4 months!
On Jan 10th 2014, we had a return flight from Miami to Seattle. This was a direct flight which ought to have been six.five hrs. We boarded about thirty min late, only to listen to in the captain that we were however awaiting gasoline and even now did not have affirmation concerning when, but that it will take at the least 20 min to refuel. Lastly just after one hour around the airplane, we had refueled, only to hear that an armrest was damaged and we were awaiting a repair service. We had been within the system for one.5 hrs, ahead of take-off. WHY, would you board travellers on that prolonged of a flight Right before refueling, Primarily not having an ETA for that fuel?
Ticket #2836 Dallas, Tx to Lawton, Ok March 20th did NOT hook up from Raleigh, NC flight 168….was in excess of booked and flight did not make it to Dallas for connecting flight. They explained they didn't Have got a hotel for have a peek here me in Dallas, I used to be caught at airport til morning of 3/21/16…this prompted me to pass up a day of labor & it was probably the most miserable evening of my lifestyle…they gave me a foods vocher for $twelve for meal which I'd to incorporate cash much too, to eat!
To I don’t know the way Many of us looking to get this resolved. I was so frustrated and about to give up
my flight 5151 out of savannah to charlotte 405pm was delayed for 4 1/two hours using a flat tire no tire within the savannah airport to repair it so we had to look forward to the following combat from charlotte to carry the tire to us and then we experienced to attend again for another flight to deliver the Instrument to fix the tire . we had been informed to generate our on reservation For brand spanking new tickets and but whenever we termed in there was no info of the hold off my disappointment amount is overwhelmed, laura a AA employee made an effort to help and bought really disappointment due to the fact she had a tough time environment me and my household collectively I used to be explained to to possess a seat and she would consider later on soon after helping other purchaser at that point I felt like I did not make a difference following feeling which i was not important I ask for 2 meal ticket so we could consume mainly because if flight wasn't delayed I would've be household for supper at 7pm in Cleveland ohio I have not taken this airline ahead of remember to enable it to be right and switch 2 round vacation ticket
I planned to let you realize of An excellent youthful girl you have got Functioning to suit your needs at Dallas-Ft. Value airport. Her title is Nyanina Kong, and he or she goes from the title of Nina.
Are relatives would appriciate if some one could Get hold of us with regard of my fathers death benifits or his retirema.
Does American Airways Use a plan Never to talk to their travellers (which have all paid to fly on that airline)???